Refund Policy

Last updated: August 5, 2026

This Refund Policy explains the conditions under which MojImot handles refund requests for paid features in the app and on the website.

1. Digital Products and Services

MojImot offers digital products and services, including individual and agency subscriptions (Premium) and listing promotion features (boosts). These are currently available exclusively through in-app purchases (Google Play Billing) on Android.

2. General Refund Rule

Because these are digital products that activate immediately upon purchase, we generally do not offer refunds once a subscription or boost has been activated and the service has been delivered, except in the cases described below or where required by applicable law.

3. Purchases Through Google Play

If you purchased a subscription or boost through Google Play on Android, refund requests are handled directly through Google Play, in accordance with Google Play’s refund policy. MojImot cannot directly issue a refund for purchases processed through Google Play — the request must be submitted through Google Play.

4. Cancelling a Subscription

You can cancel automatic subscription renewal at any time through your Google Play account settings. Cancelling stops future billing but does not refund the current, already-paid period — the subscription remains active until the end of the period already paid for.

5. Billing Errors or Technical Issues

If you believe you were charged incorrectly (e.g. duplicate charge, or a charge with no service activated due to a technical issue on our end), contact us at support@mojimot.mk with your order details (date, amount, product) within 14 days of the charge. Each such request is reviewed individually.

6. Future Web Payments

If we enable purchases directly on the website through an authorized payment provider in the future, that provider may act as the merchant of record for the transaction and apply its own refund terms, which will be clearly disclosed to you before purchase. This page will be updated with the exact terms before any such payments go live.

7. Your Legal Rights

Nothing in this Policy limits your statutory rights under applicable consumer protection law.

8. Changes to This Policy

We may update this Refund Policy from time to time. The updated version will be posted with a new effective date.

9. Contact Us

For questions about payments or refunds, contact us:

Email: support@mojimot.mk